Privacy Policy

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Privacy Policy

Effective Date: April 2025

At Samaz Education ("Samaz," "we," "our," or "us"), we are deeply committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains in detail how we collect, use, disclose, and safeguard your data when you visit our website, use our web application, and engage with our educational services. By using the Web App, you consent to the data practices described in this policy.

1 Information We Collect

a. Personal Information You Provide

When you register for an account, authenticate, or log in to Samaz, we collect specific personal identifiers necessary to provide our services:

  • Contact Information: Email address and phone number.
  • Authentication Data: Login credentials (processed securely), login timestamps, and verification status.

b. Technical & Device Information

To ensure compatibility and security, we automatically collect technical data when you access the Web App:

  • IP address and referring URLs.
  • Browser type, version, and operating system.
  • Device type (desktop, tablet, mobile) to optimize the interface.

c. Usage & Analytics Data

We track user activity to improve system stability and user experience:

  • Pages visited and features used (e.g., Project Generator, Quiz interactions).
  • Time spent on the platform.
  • Error logs and performance metrics.

d. Cookies & Similar Technologies

We use cookies to maintain secure user sessions, remember your login state, and analyze traffic. You have the ability to control or reject cookies through your browser settings, though this may affect the functionality of the Web App.

2 How We Use Your Information

We use the collected information for the following legitimate business purposes:

  • Account creation and secure authentication.
  • Providing, maintaining, and debugging Web App functionality.
  • Communicating critical service updates and security alerts.
  • Improving platform performance and developing new features.
  • Preventing fraud, abuse, and unauthorized access.

Important: We do not sell or rent your personal information to third parties.

3 Communications

We may use your provided contact details to send transactional messages, such as authentication codes (OTP), password resets, and important account notifications. We strictly adhere to anti-spam regulations and will not send unsolicited marketing messages without your explicit consent.

4 Data Sharing & Third-Party Services

We may share limited data with trusted third-party partners solely for the purpose of operating our services:

  • Service Providers: Hosting (Google Firebase), authentication, analytics, and monitoring services.
  • Legal Authorities: If required by law, court order, or to protect the rights and safety of our users.

All third-party partners are contractually obligated to protect your data and use it only for the services they provide to Samaz Education.

5 Data Retention & Security

Retention

Account information is retained as long as your account is active. Technical logs are retained only as needed for operational stability. You may request account deletion at any time.

Security

We implement industry-standard administrative, technical, and organizational measures (including encryption) to protect your data. However, please note that no online platform can guarantee 100% security.

6 Your Rights

Depending on your location, you have certain rights regarding your personal data:

  • Access and update your account information.
  • Request deletion of your data (subject to legal requirements).
  • Manage cookie preferences via your browser.

We comply with applicable data protection laws, including GDPR and local regulations where relevant.

7 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

samazacademy@gmail.com
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